The Intercultural Competence Learning Lab offers its teaching staff at the International Business School a safe environment for sharing intercultural experiences that often create uncertainty, anxiety, and self-doubt. What makes participants experience the ICLL as a good practice is having regular moments with peers for genuine attention to intercultural experiences and (classroom) incidents, being part of a platform for IC discussion, learning relevant IC theories and models, actively working on one's own intercultural sensitivity, and generating didactical and management advices for improving the (IC) quality of the educational environment.
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