IT Management

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"I came to see, in my time at IBM, that culture isn't just one aspect of the game. It is the game."

Louis V. Gerstner, Jr., former CEO of IBM

Today, IT is everywhere and its importance is still growing. In practically all organisations business processes are supported by IT, and increasingly IT is the main product of companies. This makes IT management hugely important.

Traditionally IT struggles with two goals: on the one hand IT must be stable because we don't want our business performance be interrupted by taking risks of changes. On the other hand, we want to have our business and IT changed continuously to fit our ever-changing needs!

To meet these conflicting demands, in the past decade IT organisations have been in a transition from a structured traditional way of working to a new agile way of working. Agile, Scrum and Devops are today's buzzwords in IT management.

In this programme, we try to offer insight in these dynamics of managing IT and provide you with the essential methods and principles to be effective as participant or manager in the world of IT.

What you will learn:

  • Major market standards: Agile SCRUM for managing IT projects and ITIL4 for IT service management
  • Improving process performance with LEAN
  • The impact of (International) cultures by using the Schein and Hofstede models
  • (Cloud) sourcing and IT Governance
  • Agile Governance frameworks like SaFe
  • Management and consultancy skills
  • Written and verbal skills in the English language
  • Work effectively in an international team

Outcome

The programme provides you with insight, knowledge, skills and experience to work more effectively within an IT environment, whether in a technical, organizational, consultancy or management role. Leading standards and theory form a frame of reference. The associated learning tasks will help you put theory into practice and achieve the required competencies. Thanks to the large number of external organizations which participate in this programme the knowledge gained will not only be theoretical but also very practical. You will also be able to give advice on organisational change and sourcing, based on financial arguments, while focusing on connecting IT functionality to business requirements.

Programme

The programme is integrated: you learn the theory in lectures. This knowledge is applied and further mastered in assignments partly carried out on actual business locations. The study assignments are conducted in international project groups with the aid of real cases from the industry. Teamwork in international/multicultural groups is an important skill for working successfully in IT management and is given substantial focus. Team results are presented and discussed with your fellow students, Business professionals and lecturers. (Business) management consultancy is also a key skill for professionals in this industry and is included in the programme.

Download the full course outlines

Practical information

Language of instruction
English

Offered
Semester 1 (September-February)

Duration
One semester (30 ECTS).

Contact
For more information please contact programme coordinator Wijmar Nijdam.

E: w.h.nijdam@pl.hanze.nl
T: +31 (0)50 595 3042

 

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Wijmar Nijdam 

E: w.h.nijdam@pl.hanze.nl
T: +31 (0)50 595 3042

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