Privacy

We only use your personal data for the purposes listed below. If, in exceptional cases, we still want to use your data for another purpose, we will only do so after we have received your permission. You also have the right to withdraw that consent.

Relationship management

The basis for being able to communicate with our relations starts with recording company and personal data. We strive to keep this data as accurate, complete and up-to-date as possible so that Hanze University of Applied Sciences can use it to manage its relationships. These relationship/communication files include the use of mailings, newsletters and/or invitations to events. The various contact moments, through various communication channels, in our relationship network are important for the Hanze University of Applied Sciences to know what is going on with its relations in order to give good follow-up and interpretation.

Information and study choice advice

The Hanze University of Applied Sciences offers prospective students resources and guidance to make the right choice of study. These resources are, for example, brochures, open days and follow-up days. In order to be able to guide you properly during your study choice phase, we need personal data from you and we would like to know which study programme you do or have done and what interests you have. We can then help you in a more targeted way and invite you for logical next steps, depending on your choices within this phase. You can always unsubscribe from guidance messages.

Newsletters

You can sign up for various newsletters, for a certain training or about certain themes. You decide for yourself which newsletters you want to sign up for and unsubscribe. This is possible for every newsletter.

Events

We may invite you to, for example, (study choice) events, conferences and/or seminars. You can register for these events, register on the day itself and sometimes you will receive a follow-up email or evaluation request from us afterwards.

Service

If you would like to contact with us, it is useful for us to check if we already know you so that we immediately see what is going on and how we can help you. At the first contact, we register your personal data. We strive not to have to do this again afterwards. This registration helps us with the implementation and improvement of our services. This applies both to our physical locations and for online/webcare.

Safety

For your and our safety, cameras have been placed on campus and in the buildings. The camera images are used to record possible theft and violent incidents. The images from these cameras are automatically destroyed after a month.

Improving educational quality and our service

We want to everything within our power to help you, but we cannot always see if it works. Maybe we could do much better. To measure whether we have succeeded, we use your data. We may sometimes approach you for a satisfaction survey or for a place on a test panel. To this end, we collect visitor analysis data on our website. We do this by registering unique visits and all the activities that take place within them. Think of viewing pages, zooming in on something or clicking on links. This has to do with cookies. With this we also improve our websites and security.

Educational logistics and education

As soon as you register via Studielink for one or more study programmes, the registration process starts at Hanze University of Applied Sciences. In this process, your identity is established, the admissibility is tested and, if applicable, your residence status is checked. Once you have been admitted to a study programme and you have started, Hanze University of Applied Sciences processes your study results, study progress and related information.

Recruitment and selection

Hanze University of Applied Sciences collects and processes applicants' data (required and optional) directly or by means of forms and/or attached Curriculum Vitaes. Hanze University of Applied Sciences also collects and processes applicants' data through personal contacts, telephone conversations, social media and/or e-mail. Some examples of applicant data are: contact details of the applicant (name, gender, address, language, etc.), training of the applicant (education, courses, etc.) and employment history (former employers, references, etc.).

Hanze University of Applied Sciences does not collect and process sensitive information about applicants, for example data that reveals your racial or ethnic background, political, religious or philosophical beliefs, possible trade union membership, health or sexual life. If, due to certain circumstances, sensitive information about an applicant is collected, Hanze University of Applied Sciences will request explicit, written permission from the applicant. It should be noted that if an applicant provides sensitive personal information to Hanze University of Applied Sciences unsolicited, the applicant gives permission to Hanze University of Applied Sciences to use it for selection.

The data of applicants collected and processed by Hanze University of Applied Sciences are adequate, relevant and not superfluous for the specific purposes for which they are collected and processed. The data of applicants is as accurate as possible and will be updated by the applicants and Hanze University of Applied Sciences if necessary in accordance with the applicable laws.

Hanze University of Applied Sciences does not sell applicants' data to any third party. Hanze University of Applied Sciences may be obliged to disclose certain data of applicants to third parties, should laws apply that require this, for example to government authorities.

Acquisition via third parties

The moment you contact Hanze University of Applied Sciences via third-party communication channels, your personal data will be made available to Hanze University of Applied Sciences. Think of the use of Social Media such as Facebook, Twitter, LinkedIn, YouTube, Instagram or Snapchat, but also online web forms and surveys.
We may also receive your personal data and interests from, for example, referral sites or agents, for which you have already given permission to the third party. We receive this information from them, after which we send you an e-mail so that we can follow up on your interest. If you no longer find our message relevant, you can unsubscribe in any email from us.

Provision to third parties

Of course, we always handle your data properly. Sometimes a third party performs these checks for us, on our behalf. We call these parties processors. They therefore adhere to our privacy rules. Processors work on the basis of a processing agreement concluded for this purpose. In addition, personal data will not be provided to third parties, unless Hanze University of Applied Sciences is obliged to do so on the basis of specific legislation or there is a legitimate interest or compatible use. Hanze University of Applied Sciences - together with any processors - ensures appropriate organisational and technical security of personal data. In this way, we ensure that this data is only accessible to persons who are authorised to do so by virtue of their function or task and that the data is only used for the purposes for which it was obtained and on the basis of a legal basis. The information security and privacy policy is based on the ISO27001/2:2013 standard and the Higher Education Framework 2015.

As the owner of your personal data (data subject), you have certain rights under privacy legislation. Requests for this can be addressed to the Executive Board Office of Hanze University of Applied Sciences, via the e-mail address: [email protected]

The rights of data subjects are:

Right of access

you can send a request to the Executive Board Office to receive a statement of the personal data that we process and manage about you.

Right to rectification

If your personal data is incorrect, you can ask for correction. In the case of personal data in which the Hanze University of Applied Sciences is bound by the personal data of the Education Executive Agency (DUO), based on the data in the Personal Records Database (BRP) of your place of residence, you must contact those relevant authorities yourself.

Right to restriction of processing

You have the right to have less data processed, for example in the event of inaccuracy or if you believe that we have obtained it unlawfully or if the data are no longer needed.

Right to be 'forgotten'

You can make a request to remove your data from the files of Hanze University of Applied Sciences. However, there are technological and legal limitations (for example on the basis of the Archives Act).

Right to data portability

You can make a request to request your personal data in digital form. You also have the right to ask Hanze University of Applied Sciences to transfer this data to an authority designated by you. However, this concerns data that you have submitted yourself and the transfer is only possible if the basis for processing that data is the same as for which you have submitted that data to Hanze University of Applied Sciences. Also there must be a secure connection to the authority where your data should go. If the above is not the case, we will only provide the data to you as an applicant.

Right to object

You have the right to object to the processing of your personal data. Depending on the legitimate grounds that Hanze University of Applied Sciences has for the processing, this objection may or may not be granted.

Our websites contain hyperlinks to third-party websites. Hanze University of Applied Sciences is not responsible for the content of these websites nor is it responsible for the privacy policy and the use of cookies on these websites.

The personal data of students and employees are stored in accordance with the retention periods of the selection list of the Association of Universities of Applied Sciences (VH).

Prospective students

After each campaign/recruitment year, we send an email to those who ultimately did not register. Perhaps you have stayed put or are going to take a year's sabbatical or you have chosen another education provider. In that email we ask you what the situation is. If you want to stay in the campaign for the coming academic year or if you are no longer interested in studying at Hanze University of Applied Sciences, please let us know. If you do not respond to that email, we will assume that you are no longer interested and we will no longer email you. We will then keep your personal data for a maximum of 2 years because you may contact us again during that period and we would like to recognise you again in order to guide you as well as possible to a suitable study choice.

Alumni

As a graduate of a Hanze University of Applied Sciences, we would like to keep in touch with you. We see you as a relationship and as an ambassador of the Hanze University of Applied Sciences. Perhaps you would like to keep in touch with your study programme or you need to follow a course later or a second bachelor's or master's programme. You may wish to give lectures as a guest lecturer at one of our study programmes, or perhaps the company where you work needs interns, research or a tailor-made training for its staff. Contacts with alumni and the professional field are very valuable for Hanze University of Applied Sciences.

In order to maintain a good relationship after graduation, it is important that we have your current contact details. In your fourth academic year, we therefore ask you to register as an active alumnus and to update your contact details. You can keep your data up-to-date via our website, or you can log in with your LinkedIn account.

External contacts

Hanze University of Applied Sciences would like to actively maintain relationships with the professional field. We use your personal data to communicate with you. And we record relevant communication moments in a communication file. This way we know what contact moments there have been and what is still relevant. In principle, these relationships last until mutual added value is no longer expected. However, we are not allowed to hold your contact details for years. If we see that no activities have been recorded in our relationship management system after two years, we will send you an email. In that email we ask you if you are still interested in Hanze University of Applied Sciences and what you are specifically interested in. If you are no longer interested in Hanze University of Applied Sciences, please let us know. If you do not respond to that email, we will assume that you are no longer interested and we will no longer email you.

Hanze University of Applied Sciences is constantly working to increase the awareness of staff and students about working safely with personal data. Internal courses 'privacy & information security' are regularly given to employees. There are also awareness campaigns in the field of privacy & information security for the students.

If you believe that personal data of prospective students, students or employees of Hanze University of Applied Sciences are accessible to unauthorised persons or if you suspect this, we ask you to report this immediately via the general number of the relevant location of Hanze University of Applied Sciences or report it to the Service Point of the location.
The procedure for analysing, resolving and possibly reporting the data incident to the DPA will then come into effect. For delicate issues, you can also email [email protected]
Hanze University of Applied Sciences reserves the right to make changes to the privacy statement. We therefore advise you to regularly read the privacy statement for any changes.
More information about privacy, working with personal data and information security can be found  on https://www.hanze.nl/security and on the website of the Dutch Data Protection Authority (AP).